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13. Bounces management

Sympa allows bounces (non-delivery reports) management. This prevents list owners from receiving each bounce (1 per message sent to a bouncing subscriber) in their own mailbox. Without an automatic processing of bounces, list owners either become mad or just delete them without further attention.

Bounces are received at mylist-owner address, which should be sent to bouncequeue program through aliases :

	\samplelist-owner: "|/home/sympa/bin/bouncequeue \samplelist"

bouncequeue (see 2.2, page [*]), stores bounces in a ~sympa/spool/bounce/ spool.

Bounces are then processed by bounced.pl daemon This daemon analyses bounces to find out what email addresses are concerned and what kind of error was generated. If bouncing addresses matche a subscriber's address, information are stored in Sympa database (in subscriber_table). Moreover, latest bounce itself is archived in bounce_path/mylist/email (where bounce_path is defined in a wwsympa.conf parameter and email is the user email address).

When reviewing a list, bouncing addresses are tagged as bouncing ; you may access further information such as : first and last bounces date, number of received bounces for the address, the last bounce itself.

Further development of Sympa should allow automatic deletion of bouncing addresses.


next up previous contents index
Next: 14. Using Sympa commands Up: Sympa Mailing Lists Management Software Previous: 12. Shared documents   Contents   Index
root 2000-12-20